Every stream, before it starts
#announcements carries the run, the new games and every maintenance window, with the Twitch and YouTube embed attached.
Join the PingPlayers Discord for game server help, mods and streams.
The engineers who answer live chat are in the channels every day, next to the modders and the moderators who run the rooms.
Free to join · no PingPlayers account needed · 3 extra days on your first month when you rent a server
- Setup help from real engineers
- Game channels and #other-games
- Streams on Twitch and YouTube
- 3 extra days for new servers
Streams announced, mods shared, setup questions answered.
Three rooms doing three different jobs. The messages are paraphrased from the real server, with no member names attached.
Mods people actually run
#mod-share is where community modders post their collections and tools, then answer questions about them in the thread.
Setup questions, answered by hosts
#server-setup-help takes ports, mods and config files. A moderator or another host who runs the same game replies.
Free setup help, mod threads and games before they launch.
The PingPlayers team is in the channels every day. Not a bot, and not a canned reply.
In the channels
Real people, every day
Engineers, moderators and hostsLive chat24/7For anything on your account
Support
Answers from people who host the same game
Ask in #server-setup-help and a moderator or another host walks you through it.
Early access
New games ahead of the public launch
#new-games carries every title we add, and it is one of the busiest rooms in the server.
Status
Maintenance and incidents as they happen
#status-announcements tells you what is going on before your players ask you.
Discord welcome offer
Join the Discord and get 3 extra days on any server you run.
Works on the server you run today and on the next one you launch. Open a ticket in #discord-promo and support adds the days.
Any game, any plan · new or existing servers · one redemption per order
Support just needs your Order ID. The Discord is free to join either way.
Every room in the server, and what each one is for.
A channel for every big game, plus #other-games for the rest of the 90+ catalogue. The server runs more rooms than these.
Information
#announcements, #rules-and-get-started, #welcome, #new-games, #status-announcements, #achievements.
Community
#community-support, #server-setup-help, #mod-share, #server-promotion, #discord-promo.
Game discussion
Rooms for Palworld, Valheim, Rust, DayZ, 7 Days to Die, Project Zomboid, The Isle, Satisfactory, Terraria and Windrose, plus #other-games.
General
#general, #introductions, #off-topic, #irl-events.
Feedback
#forum-discussion is a forum channel, so every idea gets a thread. Then #feature-requests and #server-feedback.
Events and voice
#community-events, plus the Lobby, Gaming and random voice rooms.
The engineers in the channels are the ones who answer tickets.
Chris runs the Discord. The rest of the roster is the support team you reach from live chat, posting under their own names.
Chris
Community Manager
Runs the Discord, writes the announcements and answers when nobody else is awake.
Nicole
Support Engineer
Named in more five-star reviews than anyone else on the team.
Francis
Support Engineer
Knows the games, not just the panel. Palworld hosts ask for him by name.
German
Support Engineer
Takes the deep infrastructure tickets, the ones with no obvious cause.
KI
Kimmy
Support Engineer
Found the auto-update setting that had someone convinced their server was broken.
LA
Lautaro
Support Engineer
Covers the Spanish-speaking side of live chat and the channels.
4.9 Excellent on Trustpilot from 900+ reviews.
Three of them, word for word. The engineers they name are the same ones you meet in the channels.
First server
Nicole was very helpful and as a first time server host she help guide me into finding the right server for me and now me and my buddies are having a blast fighting monsters together!
Mod setup
Great and cheap game server hosting website, It has great variety, and works pretty well. I also had a really great ticket experience with Kimmy, who helped me setup a mod and solved my problem. Really great website!!!
Palworld
Francis was extremely nice and knowledgeable about the server hosting and the game itself (palworld) would definitely recommend this server hosting platform
Who can join,
what the rooms do, how support works.
The Discord is the community side. Anything touching your account, your bill or a down server goes to live chat, staffed around the clock.
No. The server is free and open to anyone, host with us or not. Read #rules-and-get-started, say hello in #introductions, and pick the game channels you care about.
No. #community-support and #server-setup-help are hosts and moderators helping each other. Anything on your account, your billing or a server that is down goes to 24/7 live chat, where a real engineer answers.
Rent a server, then open a ticket in #discord-promo and give your Order ID. Someone from the support team checks the order and adds 3 days to your first month. One redemption per order.
There are rooms for 7 Days to Die, DayZ, Palworld, Project Zomboid, Rust, Satisfactory, Terraria, The Isle, Valheim and Windrose, plus #other-games for the rest of the 90+ catalogue. Every new title is announced in #new-games, one of the busiest rooms in the server.
Yes. #mod-share is where community modders post collections and tools, and #server-promotion is for advertising your own world. To install one on your own server, the Mods tab pulls it from CurseForge, Modrinth or the Steam Workshop.
Launch the server in 60 seconds.
Bring the questions with you.
90+ games, 12 locations and 24/7 human support on every plan. The channels are free either way, server or no server.
- 60-second setup
- 24-hour money-back
- 99.9% uptime SLA
- 24/7 human support