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AI-Powered
Game Servers - Play Smarter, Faster, Better
Easily launch your server 24/7 Human support
100% Uptime guarantee Easy mod control
Launch Game Server
100% Money Back Guarantee
Review Score 4.9 | 146 Reviews
AI-Powered
Game Servers - Play Smarter, Faster, Better
Easily launch your server 24/7 Human support
100% Uptime guarantee Easy mod control
Launch Game Server
100% Money Back Guarantee
Review Score 4.9 | 146 Reviews
AI-Powered
Game Servers - Play Smarter, Faster, Better
Easily launch your server 24/7 Human support
100% Uptime guarantee Easy mod control
Launch Game Server
100% Money Back Guarantee
Review Score 4.9 | 146 Reviews
AI-Powered
Game Servers - Play Smarter, Faster, Better
Easily launch your server 24/7 Human support
100% Uptime guarantee Easy mod control
Launch Game Server
100% Money Back Guarantee
Review Score 4.9 | 146 Reviews
Ping here... Your AI Setup Assist!
...Ouch!
...Hey!
...that tickles!
...cut it out!
...ok that's it...
Ok, take this unique 40% off code!
UL4025PPSC
View All Games
Execute Demands
Let Ping AI manage your server.
Simply tell Ping AI what you want changed and it'll
execute tasks on your behalf.
Simple Control Panel
Simple yet
powerful control panel
AI Assist
Don’t know how to setup your server?
Ping AI will help ensure you’ve configured what you want correctly.
User Friendly Interface
Whether you’re tweaking the config or heavily modding your server, it’s laid out intuitively.
Easily Mod Your Server
We’ve built a user-friendly file management system for those who want to modify their games.
AI Assist
Don’t know how to setup your server?
Ping AI will help ensure you’ve configured what you want correctly.
User Friendly Interface
Whether you’re tweaking the config or heavily modding your server, it’s laid out intuitively.
Easily Mod Your Server
We’ve built a user-friendly file management system for those who want to modify their games.
Build your community,
your mods,
your rules
Easy modding. Unlimited game-swapping from our
growing library. Time to gather your friends...
Ping AI will help you configure your game server.
Don’t know how to set up your server? Ping AI will help ensure you’ve configured what you want correctly.
24/7.
No one beats
our support.
Our dedicated team are here around the clock. With deep industry knowledge and a commitment to seamless gameplay, we ensure your gaming runs smoothly.
Need help? Contact Support Now
Our mission:
100% uptime gaming
Our mission to gamers is to deliver the perfect play,
every single time
Seamless Gaming
We prioritise
lag-free
gaming
As gamers we hate lag. It ruins the experience. That's why we never oversell our servers ensuring everyone is gaming without a hiccup.
Game lag? Not here!
Global Network
A global network
to ensure low latency
As hosting experts, we have over a decade of experience building and managing a global network
Frequently asked questions
- Billing
- Account management
- Game related
- General FAQs
What payment methods do you accept?
We accept Credit and Debit cards, ApplePay and GooglePay.
How do I renew my server?
Each cluster of players can be automatically renewed by enabling Auto Renew on "My Servers->Edit Cluster" if you haven't done so when you ordered it. It will charge the same payment method used originally.
How can I cancel my server?
You can disable auto-renew on your cluster and delete all your servers. Your cluster will be removed on its due date.
How can I pay for the server?
Select the game and customize the contract length and max player count and you'll be taken to checkout. Here is an article.
I'd like to cancel my subscription does deleting my server do that?
No, to cancel you need to go to My servers->Manage Cluster->Disable Auto Renew (read an article how to here).
Is it possible to get a refund?
Yes, within the first 24 hours after the initial ordering of the server.
How do I add a payment method to my account?
Payment methods are added on checkout; try ordering something or reconfiguring an existing server and the option will show itself.
I don't have a credit card, is there another payment method?
Google Pay and Apple Pay.
How to pay for a server?
Select the game and customize the contract length and max player count and you'll be taken to checkout. Here is an article how to.
Do I need to buy the game?
Yes, dedicated game servers only work as a common game field to let multiple gamers join.
Can I upgrade or downgrade my servers?
Yes, you can upgrade your servers at any time by editing them in the dashboard. You can increase the number of players.
Can I change the location of my server?
Unfortunately, location migration is not possible. You'd need to cancel your current cluster of players and order a new one in another location. Always contact support so they can help you.
Why does my server say "Unnamed" when I named it?
There are two names for the servers you create. Friendly name, which is only for the dashboard and for clarity, it's not shown anywhere else. The other is the server's name which is set in the Basic Settings for the server and will affect how the game finds and shows the server.
Can I contact you somewhere else?
Of course, we have our live chat with experts ready to assist, as well as via email at [email protected]. We also have our Facebook page and Discord server if you wish to join, we have all our announcements, other gamers and much more in there!
How do I change server settings?
You can manage and configure your game server from within our web portal.
How to check the version of my game server?
PingQuery (when supported by the game) on My Server usually shows the game version, but it can be checked in-game as well.
Are these servers available for use on console?
Each game's compatible platform is represented by an icon on its cover in the games section. Supported platforms depend on the game as some are crossplay and some others are PC only.
How do I reset all my settings and files in my sever?
The easiest way is to just delete the server and re-add the game to it. There's no cost and it takes seconds. To reset the game files but retaining the configuration, the reinstall button can be used under Actions->Reinstall.
Where do I shut down the server?
Actions->Shutdown. You can ask the AI Assist to do it for you.
Can I mod the games?
Games servers are vanilla when set up, but they can be modded without restrictions. We even have articles in our Knowledge Base on how to mod them.
Can I change the game I ordered for another one?
Of course, you can delete your game server and add another game as long as you have enough player slots for the remaining time.
How long before my game server is online?
Your game server will be online in a matter of minutes.
How much ram did a Dayz server have?
We don't limit ram on most of our games.
Can you also play on the Dayz server with PlayStation?
No, Dayz servers (as of today) are not crossplay with Playstation
Can I upload my old multiplayer save?
Yes, as long as the save is compatible with latest version, data can be migrated from other server or, in most cases, single player. We have articles on how to do it for each game and we can help you should you need to.
What locations do you offer?
We offer East and West coast US, Europe and Asia.
What exactly does DDoS mean and what protection do you offer?
DDoS attacks happen more often than you think, but don’t worry—we’ve got your back. Our robust defence shields your service from various threats, including the most intense attacks. Thanks to our finely-tuned, multi-layered system, which is constantly monitored and updated, your hosting services will stay online and accessible around the clock.
How can I limit the server access to my friends?
It depends on the game, server password or whitelists exists on most servers. These allow specific players to log in or prevent anyone else to join. Admin rights and managing permissions vary from game to game and we have articles for each game.
Do you have a ping checker?
Yes, it's in the order checkout when selecting the available locations.
Where do I find the settings for allowing people to connect to the server?
It varies from game to game, some are public or private by default and some require passwords to join
How to cancel my service?
My servers->Manage Cluster->Disable Auto Renew (read an article how to here).
Can I upload my own world to the server?
Yes, as long as the save is compatible with latest version, it should work. Configuration should match your world settings or the game might not work. Uploads are done through FTP.
Can I change location?
Servers can't be migrated yet, but an agent can help you get a new cluster of the game in another location; server data will be lost in the process, though.
My server does not show up in the search menu, what do I do?
Some game servers are public or private by default and some require passwords to join.
Billing
What payment methods do you accept?
We accept Credit and Debit cards, ApplePay and GooglePay.
How do I renew my server?
Each cluster of players can be automatically renewed by enabling Auto Renew on "My Servers->Edit Cluster" if you haven't done so when you ordered it. It will charge the same payment method used originally.
How can I cancel my server?
You can disable auto-renew on your cluster and delete all your servers. Your cluster will be removed on its due date.
How can I pay for the server?
Select the game and customize the contract length and max player count and you'll be taken to checkout. Here is an article.
I'd like to cancel my subscription does deleting my server do that?
No, to cancel you need to go to My servers->Manage Cluster->Disable Auto Renew (read an article how to here).
Is it possible to get a refund?
Yes, within the first 24 hours after the initial ordering of the server.
How do I add a payment method to my account?
Payment methods are added on checkout; try ordering something or reconfiguring an existing server and the option will show itself.
I don't have a credit card, is there another payment method?
Google Pay and Apple Pay.
How to pay for a server?
Select the game and customize the contract length and max player count and you'll be taken to checkout. Here is an article how to.
Account management
Do I need to buy the game?
Yes, dedicated game servers only work as a common game field to let multiple gamers join.
Can I upgrade or downgrade my servers?
Yes, you can upgrade your servers at any time by editing them in the dashboard. You can increase the number of players.
Can I change the location of my server?
Unfortunately, location migration is not possible. You'd need to cancel your current cluster of players and order a new one in another location. Always contact support so they can help you.
Why does my server say "Unnamed" when I named it?
There are two names for the servers you create. Friendly name, which is only for the dashboard and for clarity, it's not shown anywhere else. The other is the server's name which is set in the Basic Settings for the server and will affect how the game finds and shows the server.
Can I contact you somewhere else?
Of course, we have our live chat with experts ready to assist, as well as via email at [email protected]. We also have our Facebook page and Discord server if you wish to join, we have all our announcements, other gamers and much more in there!
How do I change server settings?
You can manage and configure your game server from within our web portal.
How to check the version of my game server?
PingQuery (when supported by the game) on My Server usually shows the game version, but it can be checked in-game as well.
Are these servers available for use on console?
Each game's compatible platform is represented by an icon on its cover in the games section. Supported platforms depend on the game as some are crossplay and some others are PC only.
How do I reset all my settings and files in my sever?
The easiest way is to just delete the server and re-add the game to it. There's no cost and it takes seconds. To reset the game files but retaining the configuration, the reinstall button can be used under Actions->Reinstall.
Where do I shut down the server?
Actions->Shutdown. You can ask the AI Assist to do it for you.
Game related
Can I mod the games?
Games servers are vanilla when set up, but they can be modded without restrictions. We even have articles in our Knowledge Base on how to mod them.
Can I change the game I ordered for another one?
Of course, you can delete your game server and add another game as long as you have enough player slots for the remaining time.
How long before my game server is online?
Your game server will be online in a matter of minutes.
How much ram did a Dayz server have?
We don't limit ram on most of our games.
Can you also play on the Dayz server with PlayStation?
No, Dayz servers (as of today) are not crossplay with Playstation
Can I upload my old multiplayer save?
Yes, as long as the save is compatible with latest version, data can be migrated from other server or, in most cases, single player. We have articles on how to do it for each game and we can help you should you need to.
General FAQs
What locations do you offer?
We offer East and West coast US, Europe and Asia.
What exactly does DDoS mean and what protection do you offer?
DDoS attacks happen more often than you think, but don’t worry—we’ve got your back. Our robust defence shields your service from various threats, including the most intense attacks. Thanks to our finely-tuned, multi-layered system, which is constantly monitored and updated, your hosting services will stay online and accessible around the clock.
How can I limit the server access to my friends?
It depends on the game, server password or whitelists exists on most servers. These allow specific players to log in or prevent anyone else to join. Admin rights and managing permissions vary from game to game and we have articles for each game.
Do you have a ping checker?
Yes, it's in the order checkout when selecting the available locations.
Where do I find the settings for allowing people to connect to the server?
It varies from game to game, some are public or private by default and some require passwords to join
How to cancel my service?
My servers->Manage Cluster->Disable Auto Renew (read an article how to here).
Can I upload my own world to the server?
Yes, as long as the save is compatible with latest version, it should work. Configuration should match your world settings or the game might not work. Uploads are done through FTP.
Can I change location?
Servers can't be migrated yet, but an agent can help you get a new cluster of the game in another location; server data will be lost in the process, though.
My server does not show up in the search menu, what do I do?
Some game servers are public or private by default and some require passwords to join.
Review
Francis and Erwin were super helpful and responsive. They helped me step by step on increasing player count, restarting my server and more issue I have needed. Customer service is a 10 out of 10 and the server set up was incredibly easy. Would highly recommend
I have encountered some sever setting issue. And the Customer Service was helpful and fast. Shout out to Francis! Highly recommend ppl who would like to host a server. Ping Players would be a good choice.
Very insightful and respond super quick. Was able to help me get into my server as well as give me a few tips and tricks and even left some great links so I can further progress my server. Very happy with the outcome. This is my first time ever buying a server and I'm glad I went thru ping players to do it
4.9
Francis and Erwin were super helpful and responsive. They helped me step by step on increasing player count, restarting my server and more issue I have needed. Customer service is a 10 out of 10 and the server set up was incredibly easy. Would highly recommend
I have encountered some sever setting issue. And the Customer Service was helpful and fast. Shout out to Francis! Highly recommend ppl who would like to host a server. Ping Players would be a good choice.
Very insightful and respond super quick. Was able to help me get into my server as well as give me a few tips and tricks and even left some great links so I can further progress my server. Very happy with the outcome. This is my first time ever buying a server and I'm glad I went thru ping players to do it
4.9
Enjoy the perfect play with us, or your money back.