Thousands of Gamers.
One Mission.
PingPlayers is game server hosting built by people who actually play. We obsess over uptime, speed, and support so you can focus on what matters: the game.
13+ Years
Of infrastructure experience
50+ Games
Supported and growing monthly
24/7 Support
Real humans, always on
Seconds
Our typical support response time
Built by Gamers Who Were Tired of Bad Hosting
We've been in your position. Servers crashing at 2AM. Lag spiking during a big game. Support tickets disappearing into the void. Every hosting provider we tried either oversold their hardware, hid behind bots, or simply didn't understand what gamers actually need.
So we built what we wished existed.
PingPlayers is operated by ThinkHuge Ltd., a company with over 13 years of experience building mission-critical hosting infrastructure for customers worldwide. You may know our sister brands ForexVPS.net, FXVM.net, and AlgoBuilder.com, trusted by millions of traders globally for our uncompromising uptime and support. We brought that same obsession with reliability and customer care into the world of game server hosting, and launched PingPlayers to give gamers the infrastructure they deserve.
We don't cut corners. We don't oversell hardware. And we don't hide behind ticket queues.
The Best Support in Game Server Hosting. We Mean That.
Most hosting companies treat support as a cost to be minimised. We treat it as our most important product.
Our support team are real gamers. They understand what "the server keeps desyncing during events" means without needing a translation. They know the difference between a Minecraft chunk error and a RAM issue. And they're fast, genuinely fast. While competitors leave you waiting hours, our response times are often measured in seconds.
Whether it's a complex mod conflict, a billing question, or something you can't quite put into words, we're here around the clock and we take it seriously. Mission number one at PingPlayers is simple: make sure you're happy and genuinely loving your time with us.
- Typical response: seconds to a couple of minutes max
- Email support: within 24 hours
- 24/7, 365 days a year, no exceptions
- Real humans, never bots
We're More Than a Hosting Provider. We're Growing a Community
Gaming is better together, and so is hosting. Our Discord server is the beating heart of PingPlayers, a place where server owners share tips, get real-time help from our team, and stay ahead of game updates, maintenance alerts, and new feature drops.
We show up in our own Discord every day. Not a bot. Not a canned response. Actual team members who know the platform, know the games, and genuinely want to help.
When you host with PingPlayers, you're not just getting a server, you're joining a growing community of gamers who take their servers seriously.
Inside the Discord you'll find:
- Instant support from our team and experienced community members
- Early access to new games and platform features before public launch
- Real-time server status updates and maintenance alerts
- Game-specific channels for Minecraft, ARK, Rust, Valheim, and more
- A welcoming space for first-time server owners and seasoned admins alike
We also run weekly live streams and giveaways.
Join the PingPlayers DiscordThe People Behind PingPlayers
We're a small, dedicated, globally distributed team of engineers, gamers, and support specialists united by one thing: we genuinely care about your experience.
From our infrastructure engineers keeping the lights on 24/7, to our support team responding in seconds, to the people travelling to gaming events worldwide to meet our community in person, everyone at PingPlayers is here because they love what they do.
Francis
German
Nicole
We travel to gaming expos and events around the world to meet our community face to face. Because hosting isn't just infrastructure. It's people.
A Hosting Company You Can Actually Trust
PingPlayers is the trading name of ThinkHuge Ltd., registered in Hong Kong. ThinkHuge has been building hosting infrastructure since 2012 and operates multiple hosting brands serving customers across finance, gaming, and enterprise markets worldwide.
We're not a startup running servers out of a garage. We're an established infrastructure company that has been operating without interruption for over a decade, with enterprise-grade hardware, global data centres, and a team that's been doing this longer than most of our competitors have existed.
- Registered company: ThinkHuge Ltd., Hong Kong (est. 2012)
- Global infrastructure: North America, Europe, Asia Pacific
- DDoS protection on every server, every plan
- Secure payments: Visa, Mastercard, Amex, Maestro and more
What We Stand For
Gamers First
Every decision we make starts with one question: would this make our own gaming better? If the answer is no, we don't ship it.
Radical Transparency
No hidden fees. No oversold hardware. No vague uptime promises. We say what we do and do what we say.
Support Without Compromise
Support isn't a department at PingPlayers. It's a mindset. Everyone here is accountable for your experience.
Community Over Customers
We don't want transactions. We want players who feel at home here, long-term.
Gamers love us
Thousands of server owners trust PingPlayers. Here's what some of them have to say.
“Great staff, helping to solve issue caused by extra mod I've installed myself. Going extra mile just to make sure they did everything they could. Also taking feedback and implementing improvements almost instantly.”
“I was having some trouble with my Valheim server. Kimmy updated me throughout the process, she was patient and gave me more solutions than questions. Top tier assistance, massive thanks to her.”
“Great interface, very very well priced. Super simple to set up and manage. Documentation is good but the support staff are super knowledgeable and helpful but also incredibly patient. 100% best service I've ever used. Highly recommended for fast simple to manage game servers (and they support mods!).”
Ready to Host with the Best?
Join thousands of server owners who made the switch to PingPlayers. Instant setup, 50+ games, and a support team that actually picks up.
Frequently asked questions
We support 50+ games including Minecraft, ARK: Survival Evolved, ARK: Survival Ascended, Rust, Valheim, Palworld, 7 Days to Die, Satisfactory, V Rising, and more, with new titles added regularly. Every server comes with one-click mod and plugin support, instant deployment, and full file access. If you don't see your game listed, get in touch. We're constantly expanding.
Absolutely. PingPlayers is operated by ThinkHuge Ltd., a company that has been building hosting infrastructure since 2012. ThinkHuge also operates ForexVPS.net, trusted by millions of traders worldwide. We are a registered company headquartered in Hong Kong, with over a decade of uninterrupted operation, enterprise-grade global infrastructure, and thousands of happy customers. You can find our full company details, terms, and legal documentation on our website.
We operate servers across North America, Europe, and Asia Pacific, so wherever you and your players are based, you'll get low-latency connections and a smooth experience. When you set up your server, you choose the region that's closest to your community, meaning less lag, faster load times, and a better game for everyone. Not sure which region to pick? Our support team will help you choose.
A few things. First, our support: while competitors often rely on ticket queues and automated responses, our team responds in seconds and actually knows the games you are running. Second, our AI-powered control panel, which lets you manage, troubleshoot, and configure your server in plain English without needing technical knowledge. Third, we never oversell our hardware, so your server resources are yours. And fourth, we are backed by ThinkHuge Ltd., a company with over 13 years of hosting infrastructure experience, which means enterprise-grade reliability at gamer-friendly prices.
Yes, and we'll help you do it. Whether you're migrating from Nitrado, GPortal, Shockbyte, or anywhere else, our team can walk you through the process and make sure nothing gets lost in the move: your world files, your mods, your configuration. Most migrations are straightforward and our support team are on hand every step of the way. Reach out on Discord or email us before you start and we'll make sure it goes smoothly.