How to Disable Auto Renew on Your PingPlayers Cluster

Our service works as a subsciption service, this means that the cluster of players a gamer has will renew itself automaticlaly. Auto Renew feature can be disabled, should you decide to pay manually each time. In this article, we will guide you through the steps to disable Auto Renew.

Why Disable Auto Renew?

Disabling Auto Renew means that the subscription for your server cluster will not automatically renew at the end of each billing period. If you choose to disable it, make sure to keep an eye on your cluster's status. Servers in an expired (overdue) cluster will be suspended for a week, and if not renewed manually, they will be deleted forever and their data erased. So, if you want to continue playing or back up your data, you’ll need to renew your server before that happens!

Steps to Disable Auto Renew

1. Log in to your PingPlayers account.
2. Go to My Servers in the main menu.
3. Select the Manage Cluster option for the cluster you want to modify.
4. Click on the Auto Renew option at the bottom of your Cluster Configuration to disable it.
5. Finally, click on Update Plan to save your changes.

What Happens Next?

After disabling Auto Renew, be sure to manage your server cluster based on your gaming needs. If you decide you want to continue using the cluster, remember that you can always renew it manually within the grace period to avoid disruption to your gaming experience.

Need More Help?

If you have any questions or need further assistance, don’t hesitate to reach out to our support team. We're here to help you get the most out of your gaming experience!

Happy gaming with PingPlayers!